1.  Responsible Party

Your broker is Periclum Risk Brokers with their place of business situated at 583 Cathcart Street, Pretoria, 0181.

2. Information Officer

Name: Leonie van Diemen

Email: leonie@commercialrisk.co.za

Contact: 082 816 7586

3. Purpose of collecting personal information

Your personal information will be processed for the following reasons in order to perform our mandate as your broker and as a financial intermediary including:

*assisting you to enter into an insurance agreement with various Insurers

*providing you with financial advice, quotes on financial products and financial services

*to verify your identity and to conduct credit reference searches

*to issue, administer and manage your insurance policies

*to obtain insurance quotations from various Insurers

*to process claims and take recovery action

*to notify you of new products or developments that may be of interest to you

*to confirm, verify and update your details

*to carry out any instructions that pertain to your insurance policy, request and requirements

*to comply with any legal and regulatory obligations

4. Processing of personal information

The act of processing information includes any activity or any set of operations, whether or not by automatic means, concerning personal information and includes: the collection, receipt, recording, organisation, collation, storage, updating or modification, retrieval, alteration, consultation or use, dissemination by means of transmission, distribution or making available in any other form, or merging, linking, as well as any restriction, degradation, erasure or destruction of information.

The following personal information may be processed by us for the purpose set out above, are:

full names and surname, identity or passport number, home and/or business address, proof of income such as your payslip, bank statements, marital status, contact details, banking details, assets, race, gender, liabilities, occupation, birth date, gender, title, insurance history, claims history, company name and registration number, where the policyholder and/or data subject is a company, main place of business and contact details where the policyholder or data subject is a company, including liabilities, assets, information on how the business trades and their main trade of business, name, surname, address and identity number of the directors and/or members.

The above personal information may also be accessed through third parties such as companies and Intellectual Property Comminssion portal, credit bureaus and other Insurance Companies.  The supply of the above information is required fo ryou to be able to enter into and maintain insurance agreements with the Insurer.

5. Recipients of personal information

The following persons may be recipients of personal information that is being processed (the list is not intended to be complete):

*our staff members

*Insurance and reinsurance companies

*3rd party compliance officer / consultant

*industry bodies

*regulatory bodies

*state institutions

*service providers such as specialist investigators and loss adjusters

*premium collection agencies

*insurance operating systems operators

The recipients and third parties are also required to take precautions to treat your personal information confidentially and with the required security measures and protocols.  Your personal information may be hosted on servers and processed by recipients and third parties, which may be located outside of South Africa.

6. Right to access personal information

You can request access to the personal information that your Insurer holds about your and if you think that we have the incorrect or outdated information, please request us to update or correct it.  Please contact us for any changes.

7. Right to rectify personal information

You have the right to request that your personal information must be corrected where the Insurer  is no longer authorised to retain the personal information.

8. Right to object to the processing of personal information

If on reasonable ground you object to the processing of your personal information, we will give due consideration to the request and the requirements of POPIA. we may cease to use or disclose your personal information and may, subject to any statutory and contractual information retention rights or requirements, also destroy the personal information no longer lawfully required.

9.  Security protocols

All personal information collected will be stored and maintained on secure servers with only authorised personals allowed to view the personal information for purposes of maintaining and processing your policy, claims or complaints you may have.  The Insurer will take appropriate, reasonable technical and organisational measures to avoid loss of / or unlawful access to personal information.

10. Complaints

Should you have any complaints, please email us at leonie@commercialrisk.co.za or if not satisfied, the Information Regulator at 

complaints.IR@justice.gov.za where we are unable to resolve your complaint to your satisfaction you have the right to complaint to the Information Regulator:

The Information Regulator:

Physical Address: SALU Building, 316 Thabo Sehume Street, Pretoria

Email: inforreg@justice.gov.za

website: www.justice.gov.za/inforeg/index